Privacy Policy

1. Who we are

SHEconomy operates a marketplace for women-led shops, plus community, chat, classes, and co-work meeting experiences on web, iOS, and Android. This policy explains what personal data we collect, how we use it, who we share it with, how long we keep it, how we protect it, and how you can control or delete it.

2. Information we collect

Depending on how you use SHEconomy, we may collect:

• Account details: name, email address, phone number, profile photo, and authentication identifiers (including Apple or Google sign-in).
• Profile and shop information: public profile details, shop branding, listings, and seller business details you provide.
• Marketplace activity: orders, delivery addresses, payment metadata (processed by payment providers; we do not store full card numbers), favorites, and support requests.
• Community and messaging content: posts, comments, chats, media you upload, and meeting participation details.
• Device and usage data: device type, OS version, app version, approximate region/locale, diagnostics, and security logs needed to operate and protect the service.
• Optional permissions you grant: camera and microphone for video meetings and gender/liveness verification; photos for uploads; contacts you choose to connect with; and location while using address autofill or nearby-shop features. Precise location is optional and not used in the background.
• Notifications: push notification tokens (for example via OneSignal) when you allow notifications.

3. How we use information

We use personal data to:

• Provide, maintain, and improve SHEconomy features
• Create and secure accounts, and authenticate sign-in
• Process marketplace orders, payouts, and customer support
• Enable chat, community, classes, and co-work meetings
• Personalize discovery (including region, language, and currency preferences)
• Send transactional messages and, where permitted, optional marketing
• Prevent fraud, abuse, spam, and policy violations
• Comply with legal, tax, and regulatory obligations

4. How we share information

We do not sell your personal information. We share data only with service providers and partners who help us operate SHEconomy, under contractual protections, including:

• Hosting, database, and authentication (Supabase)
• Cloud infrastructure for meetings and media (Amazon Web Services)
• Push notifications (OneSignal)
• Payment processors for checkout and seller payouts
• Analytics tools where enabled (for example Microsoft Clarity)
• Apple and Google for sign-in and app-store distribution

We may also disclose information if required by law, to protect rights and safety, or in connection with a merger, acquisition, or asset transfer.

5. Data security

We use industry-standard safeguards appropriate to the sensitivity of the data, including encrypted transport (HTTPS/TLS), access controls, and secure authentication. No method of transmission or storage is 100% secure, but we work to prevent unauthorized access, alteration, or disclosure.

6. Retention and deletion

We keep account and transaction records while your account is active and as needed for legal, tax, dispute, fraud-prevention, and security obligations. You can start account deletion in the app under Settings → Account → Delete account. Deletion deactivates your account immediately and schedules permanent removal; limited records may be retained where the law requires.

7. Your choices and rights

• Review privacy controls in Settings → Privacy
• Manage notifications on your device
• Withdraw optional permissions in system settings (some features will stop working)
• Request access, correction, or deletion of your personal data

Depending on your location, you may have additional rights under applicable privacy laws. Contact us using the details below to exercise them.

8. Children’s privacy

SHEconomy is not directed to children under 13 (or the minimum age required in your country). We do not knowingly collect personal information from children. If you believe a child has provided personal data, contact us and we will take appropriate steps to delete it.

9. International transfers

We may process and store information on servers located outside your country of residence. Where we do so, we take steps designed to ensure an appropriate level of protection consistent with this policy and applicable law.

10. Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top will change when we do. Continued use of SHEconomy after an update means you accept the revised policy.

11. Contact

Privacy questions and data requests can be sent to:
SHEconomy Pvt Ltd
Email: privacy@sheconomy.com
Help Center: https://www.sheconomy.in/help
Website: https://www.sheconomy.in